Terms & Conditions

Terms & Conditions

Order Confirmation and Delivery
Please ensure that the contact number specified upon check out is correct. Upon receiving your order, sunshinepetals.com will send you an email to reconfirm your order and determine the specific delivery date.

Message to Recipient
You may also provide a message that we can attach to your special gift via checkout form or SMS.

Flower Substitutions
Sunshinepetals.com strives to deliver your special gift in a timely manner while also ensuring the quality of the flowers used for your arrangement. To achieve this, we may substitute certain flowers based on availability. We make sure that blooms used as substitutes will be as similar as possible to the original.

Packaging Substitutions:
Bouquet wraps, ribbons, and designs may vary according to availability. We ensure that materials used for packaging follow the same theme or category and are of equal value to the original design.

Return and Exchange Policy
We guarantee your satisfaction! If in the unlikely case that you are not satisfied with the freshness of your order or the condition of any of our items, kindly contact us and we will gladly replace or refund your money.